Can we move from Matrix Booking to Awaio?

Yes. Awaio connects to the same Microsoft 365 calendars and accounts, so rooms and people come from systems you already use. Admins draw floor plans in the browser and can go live one module at a time.

How is Matrix Booking priced compared to Awaio?

Both price per resource rather than per user. Matrix Booking sells an annual subscription on a tailored quote, and room displays are bought or rented monthly. Awaio is priced per resource, such as desks, rooms, lockers and parking, with unlimited users.

Can Awaio run a building with several organisations?

Yes. Each tenant gets its own community with its own admins, members and booking rules. The property owner runs shared rooms, parking and entrance doors.

Can we get support in Swedish or Norwegian?

With Awaio, yes. Support answers chat and email in English, Swedish and Norwegian on weekdays. Matrix Booking’s support team is based in the UK, and its app is listed in English.

Awaio vs Matrix Booking: which workplace platform fits you?

Q: Is Awaio an alternative to Matrix Booking?

Yes. Awaio covers desk, room and parking booking like Matrix Booking, and adds digital locks, door access and lockers that open with the phone, all in the same system. Many teams start with one module and add more later.

Matrix Booking books desks, rooms, parking and other resources, with its own occupancy sensors and a strong track record in the UK public sector. Awaio also books desks, rooms and parking, and adds digital locks, door access and lockers that open with the phone, all in the same system.

The Awaio admin dashboard on a desktop screen

Awaio made this page to help you compare Awaio and Matrix Booking. It’s based on public sources such as each vendor’s website, documentation and app store listings. Brand and product names belong to their owners.

Last verified October 2026

Key differences

One system: Matrix Booking covers desk, room, parking and locker booking. Awaio adds digital locks, door access and lockers that open with the phone.
The phone opens the door: Matrix Booking links to your access control so a card swipe checks people in. With Awaio, people open doors, gates and barriers with their phone, and the Smart Access Box connects existing doors.
Support in your language: the Matrix Booking app is listed in English and its support team works UK hours from the UK. Awaio support answers in English, Swedish and Norwegian.
More than booking: Awaio adds payments for paid parking, events with registration, parcel lockers and e-bike charging lockers in the same app.

Feature comparison

Feature	Matrix Booking	Awaio	What this means for you
Booking
Meeting room booking	Yes From the web, mobile, Outlook and room signage ^[1]	Yes	Both let people book meeting rooms from their calendar or phone.
Desk booking	Yes ^[2]	Yes	Both let people book desks from a floor plan.
Parking booking	Yes Car parks and EV charging slots ^[3]	Yes	With Awaio, parking bays, EV bays and bikes are booked in the same app.
Recurring bookings	Yes ^[4]	Yes	Book a regular room or desk once instead of every week.
Book on behalf of others	Yes Admins, location managers, or a colleague you nominate ^[5]	Yes Admins and reception book for others, and colleagues can share bookings	Both let the right people book for others. In Awaio, colleagues can also share a booking.
Interactive floor plans	Yes Admins upload plans. Redrawing them is a paid service. ^[6]	Yes	Awaio admins draw and update floor plans themselves in the browser.
Indoor wayfinding	Partly Shows a colleague’s bookings on the floor plan, not in the mobile apps ^[7]	Yes Live map of rooms, desks and colleagues, with real-time occupancy	Awaio shows rooms, desks and colleagues on a live map with real-time occupancy.
Check-in and auto-release	Yes QR code, NFC sticker, app, room screen or card swipe ^[2]	Yes	Unused bookings are released so others can use the space.
Payments for bookings	Not in public documentation ^[8]	Yes Paid parking and other paid bookings	With Awaio, people pay for parking and other paid resources in the same app.
Custom booking forms	Partly Catering, equipment and layouts on bookings. Declaration forms for visitors. ^[9]	Yes Custom forms for rooms, pool cars and more	Awaio adds your own forms to rooms, pool cars and more.
Events and registration	Not in public documentation ^[10]	Yes Events with registration in the app	Awaio runs events with registration in the same app as everything else.
Booking quotas	Yes Quotas per user and per room ^[2]	Yes Quotas set in the booking rules	Both use quotas to share popular spaces fairly.
Lockers and access
Locker management	Partly Lockers can be booked. No lock hardware in public documentation. ^[3]	Yes	Awaio lockers open with the phone, card or PIN, with no keys to hand out.
Digital locks	Not in public documentation ^[11]	Yes Open with phone, RFID card, PIN or fingerprint	Awaio supplies locks that open with a phone, card or PIN.
Mobile access to doors	Not in public documentation ^[12]	Yes	With Awaio, employees open doors and gates with their phone.
Access cards	Partly A card swipe at your access control checks people in ^[12]	Yes Locks read the RFID cards people already carry	Awaio locks read the RFID cards people already carry, so nobody needs a new card.
Access control hardware	Not in public documentation ^[11]	Yes Smart Access Box	The Awaio Smart Access Box connects existing doors and barriers to the app.
NFC service points	Partly QR codes and NFC stickers to check in or book ^[13]	Yes TapCard and TapDot: tap the phone to book or open	With Awaio, people tap a TapCard or TapDot to book, and to open the resource too.
Parcel and delivery handling	Not in public documentation ^[3]	Yes Parcel lockers with a notice when the delivery is ready	Awaio parcel lockers tell people when their delivery is ready.
E-bike charging lockers	Not in public documentation ^[3]	Yes Indoor and outdoor e-bike charging lockers	Awaio runs e-bike charging lockers indoors and outdoors.
Integrations
Calendar sync	Partly Microsoft 365. Google Workspace is not in public documentation. ^[14]	Yes Outlook and Google Calendar	Awaio syncs with both Microsoft 365 and Google Workspace.
Your own calendar in the app	Not in public documentation ^[15]	Yes Work and private calendars from Microsoft and Google, in the app and on the web	In Awaio you see your own meetings next to your bookings, on your phone too, so you plan the office day without switching apps.
Single sign-on	Yes Entra ID, SAML 2.0 and OAuth 2.0, with SCIM provisioning ^[14]	Yes Microsoft 365 and Google Workspace	Awaio signs people in with the Microsoft 365 or Google Workspace account they already use.
Outlook add-in	Yes Rooms, layouts, catering and equipment ^[16]	Yes Book desks, rooms, parking and lockers from Outlook	With Awaio, people book desks, rooms, parking and lockers from Outlook.
Meeting room displays	Yes ProDVX displays, bought or rented ^[17]	Yes Works with Microsoft Teams Rooms. QR codes and TapCards replace door displays.	Awaio uses QR codes and TapCards at the door, so you don’t need a screen for every room.
Mobile app	Yes iOS and Android, listed in English ^[18]	Yes	Both have apps for iOS and Android.
Building system integrations	Partly Access control for check-in and building lists. No vendors named. ^[12]	Yes Access control systems through Inlet	Awaio connects bookings to access control systems through Inlet.
Sensor integrations	Yes Its own occupancy and environmental sensors ^[19]	Yes Occupancy and indoor climate sensors, such as BLDNG and Swegon	Both show occupancy and indoor climate data next to bookings.
API and webhooks	Partly API for bookings, locations and visitors. May cost extra. No webhooks found. ^[20]	Yes API and webhooks	Awaio connects to your other systems through an API and webhooks.
Admin and analytics
Utilisation analytics	Yes Bookings, check-ins and sensor data in one view, plus custom dashboards ^[24]	Yes	Both compare bookings with real use, so you see which spaces are actually used.
Multi-tenant buildings	Yes Resource and reception sharing between organisations, built for Government Hubs ^[25]	Yes	Both work in shared buildings. In Awaio, each tenant runs its own community and the property owner runs shared spaces.
User roles and permissions	Yes ^[26]	Yes	Give admins the access they need, and nothing more.
Communication
Notifications	Yes Push and email reminders ^[21]	Yes Push and email	Both remind people by push and email.
Messages to everyone in the workplace	Partly Alerts on rooms and desks, shown when booking ^[22]	Yes	With Awaio billboards, you reach everyone in the workplace with one message.
Booking confirmations	Yes ^[23]	Yes A confirmation for every booking	Both confirm bookings, so people know their space is theirs.
Security, support and pricing
EU data hosting and GDPR	Yes EU only, on AWS in Ireland. ISO 27001 certified. ^[27]	Yes Hosted in the EU. GDPR compliant, DPA on request.	Both keep your data in the EU.
Support	UK-based team on weekdays 08:00 to 18:00 UK time, on call around the clock for urgent incidents ^[28]	Chat and email in English, Swedish and Norwegian. Weekdays 08–17 CET.	Awaio support answers in English, Swedish and Norwegian.
Pricing model	Per resource, not per user. Annual subscription on a quote. Free trial. ^[29]	Per resource, not per user. Unlimited users.	Both price per resource. Compare which modules and hardware each quote includes.

Booking

Meeting room booking

Matrix Booking

Yes From the web, mobile, Outlook and room signage^[1]

Awaio

Yes

Both let people book meeting rooms from their calendar or phone.
Desk booking

Matrix Booking

Yes ^[2]

Awaio

Yes

Both let people book desks from a floor plan.
Parking booking

Matrix Booking

Yes Car parks and EV charging slots^[3]

Awaio

Yes

With Awaio, parking bays, EV bays and bikes are booked in the same app.
Recurring bookings

Matrix Booking

Yes ^[4]

Awaio

Yes

Book a regular room or desk once instead of every week.
Book on behalf of others

Matrix Booking

Yes Admins, location managers, or a colleague you nominate^[5]

Awaio

Yes Admins and reception book for others, and colleagues can share bookings

Both let the right people book for others. In Awaio, colleagues can also share a booking.
Interactive floor plans

Matrix Booking

Yes Admins upload plans. Redrawing them is a paid service.^[6]

Awaio

Yes

Awaio admins draw and update floor plans themselves in the browser.
Indoor wayfinding

Matrix Booking

Partly Shows a colleague’s bookings on the floor plan, not in the mobile apps^[7]

Awaio

Yes Live map of rooms, desks and colleagues, with real-time occupancy

Awaio shows rooms, desks and colleagues on a live map with real-time occupancy.
Check-in and auto-release

Matrix Booking

Yes QR code, NFC sticker, app, room screen or card swipe^[2]

Awaio

Yes

Unused bookings are released so others can use the space.
Payments for bookings

Matrix Booking

Not in public documentation^[8]

Awaio

Yes Paid parking and other paid bookings

With Awaio, people pay for parking and other paid resources in the same app.
Custom booking forms

Matrix Booking

Partly Catering, equipment and layouts on bookings. Declaration forms for visitors.^[9]

Awaio

Yes Custom forms for rooms, pool cars and more

Awaio adds your own forms to rooms, pool cars and more.
Events and registration

Matrix Booking

Not in public documentation^[10]

Awaio

Yes Events with registration in the app

Awaio runs events with registration in the same app as everything else.
Booking quotas

Matrix Booking

Yes Quotas per user and per room^[2]

Awaio

Yes Quotas set in the booking rules

Both use quotas to share popular spaces fairly.

Lockers and access

Locker management

Matrix Booking

Partly Lockers can be booked. No lock hardware in public documentation.^[3]

Awaio

Yes

Awaio lockers open with the phone, card or PIN, with no keys to hand out.
Digital locks

Matrix Booking

Not in public documentation^[11]

Awaio

Yes Open with phone, RFID card, PIN or fingerprint

Awaio supplies locks that open with a phone, card or PIN.
Mobile access to doors

Matrix Booking

Not in public documentation^[12]

Awaio

Yes

With Awaio, employees open doors and gates with their phone.
Access cards

Matrix Booking

Partly A card swipe at your access control checks people in^[12]

Awaio

Yes Locks read the RFID cards people already carry

Awaio locks read the RFID cards people already carry, so nobody needs a new card.
Access control hardware

Matrix Booking

Not in public documentation^[11]

Awaio

Yes Smart Access Box

The Awaio Smart Access Box connects existing doors and barriers to the app.
NFC service points

Matrix Booking

Partly QR codes and NFC stickers to check in or book^[13]

Awaio

Yes TapCard and TapDot: tap the phone to book or open

With Awaio, people tap a TapCard or TapDot to book, and to open the resource too.
Parcel and delivery handling

Matrix Booking

Not in public documentation^[3]

Awaio

Yes Parcel lockers with a notice when the delivery is ready

Awaio parcel lockers tell people when their delivery is ready.
E-bike charging lockers

Matrix Booking

Not in public documentation^[3]

Awaio

Yes Indoor and outdoor e-bike charging lockers

Awaio runs e-bike charging lockers indoors and outdoors.

Integrations

Calendar sync

Matrix Booking

Partly Microsoft 365. Google Workspace is not in public documentation.^[14]

Awaio

Yes Outlook and Google Calendar

Awaio syncs with both Microsoft 365 and Google Workspace.
Your own calendar in the app

Matrix Booking

Not in public documentation^[15]

Awaio

Yes Work and private calendars from Microsoft and Google, in the app and on the web

In Awaio you see your own meetings next to your bookings, on your phone too, so you plan the office day without switching apps.
Single sign-on

Matrix Booking

Yes Entra ID, SAML 2.0 and OAuth 2.0, with SCIM provisioning^[14]

Awaio

Yes Microsoft 365 and Google Workspace

Awaio signs people in with the Microsoft 365 or Google Workspace account they already use.
Outlook add-in

Matrix Booking

Yes Rooms, layouts, catering and equipment^[16]

Awaio

Yes Book desks, rooms, parking and lockers from Outlook

With Awaio, people book desks, rooms, parking and lockers from Outlook.
Meeting room displays

Matrix Booking

Yes ProDVX displays, bought or rented^[17]

Awaio

Yes Works with Microsoft Teams Rooms. QR codes and TapCards replace door displays.

Awaio uses QR codes and TapCards at the door, so you don’t need a screen for every room.
Mobile app

Matrix Booking

Yes iOS and Android, listed in English^[18]

Awaio

Yes

Both have apps for iOS and Android.
Building system integrations

Matrix Booking

Partly Access control for check-in and building lists. No vendors named.^[12]

Awaio

Yes Access control systems through Inlet

Awaio connects bookings to access control systems through Inlet.
Sensor integrations

Matrix Booking

Yes Its own occupancy and environmental sensors^[19]

Awaio

Yes Occupancy and indoor climate sensors, such as BLDNG and Swegon

Both show occupancy and indoor climate data next to bookings.
API and webhooks

Matrix Booking

Partly API for bookings, locations and visitors. May cost extra. No webhooks found.^[20]

Awaio

Yes API and webhooks

Awaio connects to your other systems through an API and webhooks.

Admin and analytics

Utilisation analytics

Matrix Booking

Yes Bookings, check-ins and sensor data in one view, plus custom dashboards^[24]

Awaio

Yes

Both compare bookings with real use, so you see which spaces are actually used.
Multi-tenant buildings

Matrix Booking

Yes Resource and reception sharing between organisations, built for Government Hubs^[25]

Awaio

Yes

Both work in shared buildings. In Awaio, each tenant runs its own community and the property owner runs shared spaces.
User roles and permissions

Matrix Booking

Yes ^[26]

Awaio

Yes

Give admins the access they need, and nothing more.

Communication

Notifications

Matrix Booking

Yes Push and email reminders^[21]

Awaio

Yes Push and email

Both remind people by push and email.
Messages to everyone in the workplace

Matrix Booking

Partly Alerts on rooms and desks, shown when booking^[22]

Awaio

Yes

With Awaio billboards, you reach everyone in the workplace with one message.
Booking confirmations

Matrix Booking

Yes ^[23]

Awaio

Yes A confirmation for every booking

Both confirm bookings, so people know their space is theirs.

Security, support and pricing

EU data hosting and GDPR

Matrix Booking

Yes EU only, on AWS in Ireland. ISO 27001 certified.^[27]

Awaio

Yes Hosted in the EU. GDPR compliant, DPA on request.

Both keep your data in the EU.
Support

Matrix Booking

UK-based team on weekdays 08:00 to 18:00 UK time, on call around the clock for urgent incidents^[28]

Awaio

Chat and email in English, Swedish and Norwegian. Weekdays 08–17 CET.

Awaio support answers in English, Swedish and Norwegian.
Pricing model

Matrix Booking

Per resource, not per user. Annual subscription on a quote. Free trial.^[29]

Awaio

Per resource, not per user. Unlimited users.

Both price per resource. Compare which modules and hardware each quote includes.

Not in public documentation: we found no mention of it on the Matrix Booking website, help centre or app store listings.

See exactly what Awaio would save your office

500+ workplace locations already on Awaio

Book demo

Why teams choose Awaio over Matrix Booking

Doors and lockers in the same app

Open doors, gates and lockers with the same app people use to book desks, rooms and parking.
Support in Swedish and Norwegian

Awaio support answers chat and email in English, Swedish and Norwegian on weekdays.
Start with one module

Begin with desk or room booking, then add lockers, parking or mobile access when you’re ready. Each module works on its own and in the same system.

Book a demo

One system for the whole workplace

Start with one module. Add the rest when you need them.

FAQ

Questions about Awaio and Matrix Booking

Sources

[1] www.matrixbooking.com/product/meeting-room-booking-system/meeting-room-booking-system-features · accessed 2026-10-26
[2] www.matrixbooking.com/product/desk-booking-software/desk-booking-solution · accessed 2026-10-26
[3] www.matrixbooking.com/product/other-resource-booking · accessed 2026-10-26
[4] docs.matrixbooking.com/kb/what-is-the-difference-between-repeat-booking-and- · accessed 2026-10-26
[5] docs.matrixbooking.com/kb/how-do-i-book-on-behalf-of-someone-else-as-a-stand · accessed 2026-10-26
[6] docs.matrixbooking.com/kb/floor-plan-redraw-service · accessed 2026-10-26
[7] docs.matrixbooking.com/kb/find-someone-overview · accessed 2026-10-26
[8] docs.matrixbooking.com/kb/matrix-booking-cost-codes · accessed 2026-10-26
[9] docs.matrixbooking.com/kb/ag-declaration-templates · accessed 2026-10-26
[10] docs.matrixbooking.com/kb/what-are-basket-bookings · accessed 2026-10-26
[11] docs.matrixbooking.com/kb/hardware-options-overview · accessed 2026-10-26
[12] www.matrixbooking.com/product/space-management-software/access-control-integration · accessed 2026-10-26
[13] docs.matrixbooking.com/kb/frictionless-check-in-error-messages-caveats-and-l · accessed 2026-10-26
[14] www.matrixbooking.com/product/matrix-booking-integrations · accessed 2026-10-26
[15] www.matrixbooking.com/resources/blog/the-new-look-matrix-booking · accessed 2026-10-27
[16] www.matrixbooking.com/product/space-management-software/microsoft-outlook-integration · accessed 2026-10-26
[17] www.matrixbooking.com/product/digital-signage-for-office · accessed 2026-10-26
[18] apps.apple.com/gb/app/matrix-booking/id912859740 · accessed 2026-10-26
[19] www.matrixbooking.com/product/space-management-software/occupancy-sensors · accessed 2026-10-26
[20] www.applytosupply.digitalmarketplace.service.gov.uk/g-cloud/services/359933795873282 · accessed 2026-10-26
[21] docs.matrixbooking.com/kb/what-push-notifications-does-the-matrix-booking-ap · accessed 2026-10-26
[22] docs.matrixbooking.com/kb/how-do-i-add-an-alert-to-a-room-or-desk · accessed 2026-10-26
[23] docs.matrixbooking.com/kb/m365-integration-email-notifications-overview · accessed 2026-10-26
[24] www.matrixbooking.com/product/workplace-analytics · accessed 2026-10-26
[25] docs.matrixbooking.com/kb/data-for-resource-and-reception-sharing · accessed 2026-10-26
[26] docs.matrixbooking.com/kb/business-rules-user-roles · accessed 2026-10-26
[27] www.matrixbooking.com/resources/trust-centre · accessed 2026-10-26
[28] www.matrixbooking.com/why-matrix-booking/customer-support · accessed 2026-10-26
[29] www.matrixbooking.com/pricing · accessed 2026-10-26