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Awaio vs Chainels: which platform fits your building?

Chainels is a Dutch tenant platform for building communication, services and links to property systems. Awaio books desks, rooms, parking and lockers on live floor plans, and opens doors and lockers with the phone, all in one system.

The Awaio admin dashboard on a desktop screen

Awaio made this page to help you compare Awaio and Chainels. It’s based on public sources such as each vendor’s website, documentation and app store listings. Brand and product names belong to their owners.

Last verified October 2026

Key differences

  • Communication: Chainels is strong on timeline posts, newsletters, surveys, request forms and turnover reporting for retail tenants. Awaio runs news and events too, in the same app as desks, rooms, parking and lockers.
  • Desks and floor plans: Chainels books desks through its GoBright integration, and floor plans and check-in aren’t in its public documentation. Awaio books desks and rooms on interactive floor plans and releases unused bookings.
  • Doors and lockers: Chainels opens doors through partner smart locks such as SALTO KS and iLOQ, and runs lockers through partners. Awaio supplies its own locks and the Smart Access Box, so existing doors, gates and lockers can open with the phone.
  • Pricing: Chainels doesn’t publish prices. Awaio is priced per resource, with unlimited users.

Feature comparison

Communication

  • Notifications

    Chainels
    Yes Web, email and push[16]
    Awaio
    Yes Push and email

    Both keep people informed. Awaio sends push and email.

  • Messages to everyone in the workplace

    Chainels
    Yes Timeline posts, channels and newsletters, with read statistics[6]
    Awaio
    Yes

    Both let you reach everyone in the building with one message.

  • Booking confirmations

    Chainels
    Yes Booking status in the app, and a notice on approval[1]
    Awaio
    Yes A confirmation for every booking

    Both confirm bookings, so people know their space is theirs.

Booking

  • Meeting room booking

    Chainels
    Yes Meeting rooms and other shared amenities, with approval and capacity[1]
    Awaio
    Yes

    Both let people book meeting rooms. Awaio also books from Outlook or a QR code or TapCard at the door.

  • Desk booking

    Chainels
    Partly Through the GoBright integration[2]
    Awaio
    Yes

    In Awaio, people pick a desk on a live floor plan, with no extra system.

  • Parking booking

    Chainels
    Not in public documentation[3]
    Awaio
    Yes

    Awaio books parking by zone or bay, and the garage gate opens for the booking.

  • Recurring bookings

    Chainels
    Not in public documentation[1]
    Awaio
    Yes

    In Awaio, admins can let everyone book a regular room or desk once instead of every week.

  • Book on behalf of others

    Chainels
    Partly Service admins book on behalf of a company[1]
    Awaio
    Yes Admins and reception book for others, and colleagues can share bookings

    In Awaio, admins and reception book for others, and colleagues can share bookings.

  • Interactive floor plans

    Chainels
    Not in public documentation[1]
    Awaio
    Yes

    Awaio admins draw interactive floor plans in the browser and publish them instantly.

  • Indoor wayfinding

    Chainels
    Not in public documentation[1]
    Awaio
    Yes Live map of rooms, desks and colleagues, with real-time occupancy

    Awaio shows rooms, desks and colleagues on a live map, with real-time occupancy.

  • Check-in and auto-release

    Chainels
    Not in public documentation[1]
    Awaio
    Yes

    Awaio checks people in by app, QR code or TapCard, and releases bookings nobody uses.

  • Payments for bookings

    Chainels
    Yes Paid bookings and events through Stripe[1][4]
    Awaio
    Yes Paid parking and other paid bookings

    Both handle paid bookings. In Awaio, people pay for parking and other paid resources in the same app.

  • Custom booking forms

    Chainels
    Yes Extra questions on bookings, and request forms with approval[5][1]
    Awaio
    Yes Custom forms for rooms, pool cars and more

    Both collect extra details with a booking. Awaio adds custom forms for rooms, pool cars and more.

  • Events and registration

    Chainels
    Yes Events with sign-up, capacity and a registration deadline[6]
    Awaio
    Yes Events with registration in the app

    Both run events with registration in the app.

  • Booking quotas

    Chainels
    Partly Minimum and maximum slots per booking, and a limit on how far ahead[1]
    Awaio
    Yes Quotas set in the booking rules

    Awaio sets quotas in the booking rules, so popular spaces are shared fairly.

Admin and analytics

  • Utilisation analytics

    Chainels
    Partly A statistics dashboard and a Power BI connector[17]
    Awaio
    Yes

    Awaio shows bookings against real occupancy for every room, desk and floor.

  • Multi-tenant buildings

    Chainels
    Yes Communities of tenant companies and households[17]
    Awaio
    Yes

    Both serve buildings with several tenants. In Awaio each tenant is its own community with its own rules and admins.

  • User roles and permissions

    Chainels
    Yes Community managers, service admins and company roles[18]
    Awaio
    Yes

    Awaio has scoped admin roles, so each admin gets the access they need and nothing more.

Integrations

  • Your own calendar in the app

    Chainels
    Not in public documentation[12]
    Awaio
    Yes Work and private calendars from Microsoft and Google, in the app and on the web

    In Awaio you see your own meetings next to your bookings, on your phone too, so you plan the office day without switching apps.

  • Single sign-on

    Chainels
    Yes Google, Microsoft, Apple and OpenID Connect[13]
    Awaio
    Yes Microsoft 365 and Google Workspace

    Both let people sign in with an account they already have. Awaio uses Microsoft 365 or Google Workspace.

  • Outlook add-in

    Chainels
    Not in public documentation[7]
    Awaio
    Yes Book desks, rooms, parking and lockers from Outlook

    The Awaio Outlook add-in books desks, rooms, parking and lockers from a meeting.

  • Meeting room displays

    Chainels
    Not in public documentation[2]
    Awaio
    Yes Works with Microsoft Teams Rooms. QR codes and TapCards replace door displays.

    Awaio uses QR codes and TapCards at the door, so you don’t need a screen for every room.

  • Mobile app

    Chainels
    Yes A branded app for iOS and Android[14]
    Awaio
    Yes

    Both have their own app. In the Awaio app, people book and open doors and lockers in one place.

  • Building system integrations

    Chainels
    Yes Access control, property management and utility systems[7]
    Awaio
    Yes Access control systems through Inlet

    Awaio connects bookings to access control systems through Inlet, and brings sensor and climate data into one system.

  • Sensor integrations

    Chainels
    Yes Footfall counters and energy meters[7]
    Awaio
    Yes Occupancy and indoor climate sensors, such as BLDNG and Swegon

    Awaio brings occupancy and indoor climate data into the same view as bookings.

  • API and webhooks

    Chainels
    Partly API with OAuth 2.0, and an MCP server for AI assistants[15]
    Awaio
    Yes API and webhooks

    Awaio connects to your other systems through an API and webhooks.

Lockers and access

  • Locker management

    Chainels
    Partly Through partners such as GoBright and Bringme[7]
    Awaio
    Yes

    Awaio lockers open with the phone, card or PIN, with no keys to hand out.

  • Digital locks

    Chainels
    Not in public documentation[7]
    Awaio
    Yes Open with phone, RFID card, PIN or fingerprint

    Awaio supplies locks that open with a phone, RFID card, PIN or fingerprint.

  • Mobile access to doors

    Chainels
    Yes Through partner smart locks such as SALTO KS and iLOQ[1][8]
    Awaio
    Yes

    Both can open a door with the phone during a booking. Awaio does it with its own locks and the Smart Access Box.

  • Access cards

    Chainels
    Partly Credentials managed in SALTO KS or ISEO[9]
    Awaio
    Yes Locks read the RFID cards people already carry

    Awaio locks read the RFID cards people already carry, so nobody needs a new card.

  • Access control hardware

    Chainels
    Not in public documentation[7]
    Awaio
    Yes Smart Access Box

    The Awaio Smart Access Box connects existing doors and barriers to the app.

  • NFC service points

    Chainels
    Not in public documentation[10]
    Awaio
    Yes TapCard and TapDot: tap the phone to book or open

    People tap their phone on a TapCard or TapDot to book or open a resource.

  • Parcel and delivery handling

    Chainels
    Partly Parcel notices through Bringme and MyPup lockers[11]
    Awaio
    Yes Parcel lockers with a notice when the delivery is ready

    Awaio parcel lockers tell people when their delivery is ready, in the same app.

  • E-bike charging lockers

    Chainels
    Not in public documentation[7]
    Awaio
    Yes Indoor and outdoor e-bike charging lockers

    Awaio runs e-bike charging lockers indoors and outdoors.

Security, support and pricing

  • EU data hosting and GDPR

    Chainels
    Stored in the EEA, hosted on AWS in Ireland[19][20]
    Awaio
    Yes Hosted in the EU. GDPR compliant, DPA on request.

    Both keep data in the EU. Awaio signs a DPA on request.

  • Support

    Chainels
    Help centre in English and Dutch, and a support form[21]
    Awaio
    Chat and email in English, Swedish and Norwegian. Weekdays 08–17 CET.

    Awaio support answers in English, Swedish and Norwegian.

  • Pricing model

    Chainels
    No public prices. Pricing through a demo.[22]
    Awaio
    Per resource, not per user. Unlimited users.

    Awaio is priced per resource, with unlimited users, whatever your headcount.

Not in public documentation: we found no mention of it on the Chainels website, help centre or app store listings.

See exactly what Awaio would save your office

Avanza KPMG OBOS Mölnlycke
500+ workplace locations already on Awaio

Why teams choose Awaio over Chainels

  • Every tenant in one system

    Each tenant gets its own community with its own admins and booking rules, while the property owner runs shared rooms, parking and outer doors centrally.

  • Desks, rooms and parking on one map

    People book desks, rooms, parking and lockers on live floor plans and check in with a QR code or TapCard. Bookings nobody uses are released for others.

  • Locks and booking in the same app

    Awaio supplies its own locks and the Smart Access Box. They fit existing doors, gates and lockers, so people open them in the app they book in.

Book a demo
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FAQ

Questions about Awaio and Chainels

Sources

  1. [1] kb.getchainels.com/en/knowledge/booking · accessed 2026-10-26
  2. [2] getchainels.com/marketplace/integrations/gobright · accessed 2026-10-26
  3. [3] getchainels.com/marketplace/integrations/parkcash · accessed 2026-10-26
  4. [4] getchainels.com/marketplace/integrations/stripe · accessed 2026-10-26
  5. [5] kb.getchainels.com/en/knowledge/forms · accessed 2026-10-26
  6. [6] kb.getchainels.com/en/knowledge/timeline · accessed 2026-10-26
  7. [7] getchainels.com/marketplace · accessed 2026-10-26
  8. [8] getchainels.com/marketplace/integrations/iloq · accessed 2026-10-26
  9. [9] getchainels.com/marketplace/integrations/salto-ks-access-control · accessed 2026-10-26
  10. [10] getchainels.com/marketplace/integrations/kuario · accessed 2026-10-26
  11. [11] getchainels.com/marketplace/integrations/mypup · accessed 2026-10-26
  12. [12] getchainels.com/en/ask/docs · accessed 2026-10-27
  13. [13] getchainels.com/marketplace/integrations/openid · accessed 2026-10-26
  14. [14] apps.apple.com/us/app/chainels/id819605745 · accessed 2026-10-26
  15. [15] kb.getchainels.com/en/knowledge/creating-an-oauth-client · accessed 2026-10-26
  16. [16] kb.getchainels.com/en/knowledge/hc/en-us/articles/360001299617-how-do-i-change-my-email-and-push-notification-preferences- · accessed 2026-10-26
  17. [17] kb.getchainels.com/en/knowledge/management · accessed 2026-10-26
  18. [18] kb.getchainels.com/en/knowledge/hc/en-us/articles/360001287998-what-are-the-authorisation-rights-a-user-can-have- · accessed 2026-10-26
  19. [19] getchainels.com/en/privacy · accessed 2026-10-26
  20. [20] trustcenter.chainels.com · accessed 2026-10-26
  21. [21] kb.getchainels.com/en/knowledge/who-do-i-reach-out-to · accessed 2026-10-26
  22. [22] getchainels.com/en/request-a-demo · accessed 2026-10-26

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