Setting up your Awaio smart locks is quick and hassle-free. With no wiring, no complicated tools, and a simple mobile app, you can mount the locks, pair them, and start using them in just a few minutes.

Video guide

Step-by-step guide

Step 1: Locate templates
Locate your inlay door mounting template and your outlay door mounting template.

Inlay and outlay door mounting templates

Step 2: Position template
Place template facing outwards in the upper corner of the locker.

Template placed in the upper corner of the locker

Step 3: Insert pin
Place the pin in the template.

Pin inserted into the template

Step 4: Secure screws
Tighten screws firmly.

Screws tightened on the template

Step 5: Verify pin
Remove the template and check pin.

Template removed, pin verified

Step 6: Apply second template
Place the second template onto the locking pin.

Second template placed on the locking pin

Step 7: Align vertically
Align the second template vertically straight.

Second template aligned vertically

Step 8: Apply door template
Place the door template onto template nr 2.

Door template placed onto second template

Step 9: Close & press
Close the locker door and press firmly so that the template attaches.

Locker door closed with template pressed on Template firmly attached to locker door

Step 10: Remove tape
Firmly remove the tape from the lock and wait for the beep.

Tape removed from the lock

Step 11: Install lock
Insert the lock into the door template and screw it in firmly.

Lock inserted into door template and screwed in

Step 12: Remove templates
Remove the templates.

Templates removed after lock installation

Step 13: Download the app
Download the Awaio app on iOS to pair the lock.

Awaio app download screen

Step 14: Open profile settings
Launch the Awaio app and tap your profile icon in the top-right corner.

Tap your profile icon in the top-right corner

Step 15: Select your community
Go to the Communities tab and select your organisation (often your company name).

Select your community under the Communities tab

Step 16: Open Resources
Tap Resources to see the available locker clusters.

Tap Resources to view available clusters

Step 17: Find the locker
Locate the locker you just mounted the lock on and tap the link button next to it.

Find the locker and tap the link button

Step 18: Choose how to add the lock
Tap Scan barcode (or Hold close to pair by proximity), then scan the barcode on the lock to activate it and link it to the locker.

Dialog asking how you want to add the lock to the resource, with Hold close and Scan barcode options

Step 19: Test the lock
Verify the locker unlocks properly. That's it: your smart locker is ready to use.

Testing the lock step 1 Testing the lock step 2 Testing the lock step 3

Step 20: Pair via QR code
Tap the QR code icon next to the locker to start pairing.

Tap the QR code icon next to the locker to start pairing

If you have further questions, feel free to contact us via our website chat (awaio.com) or email us at support@awaio.com.