Smarte skap
Installer smarte låser, tildel oppbevaring og administrer adgang til skapene.
20 artikler
Setup & Mounting
3How to re-pair a lock to the app Admin
How to reconnect a smart lock to the Awaio mobile app through the community resources interface.
Awaio Smart Locks: Mounting & Setup Admin
How to physically mount Awaio smart locks on lockers and activate them in the mobile app by scanning the barcode.
Awaio Locks: installasjonsveiledning for produsenter Produsent
Slik monterer, tester og overleverer skap- og møbelprodusenter Awaios smarte låser før oppbevaringen sendes til kunden.
Booking Rules
2Tre måter å gi flere personer adgang til et skap Admin
Team Access, Bookable by team og adgang koblet til en bookingregel er tre ulike måter å dele et skap på. Her ser du hvordan de skiller seg fra hverandre, og når du bør bruke hvilken.
Grab & Go for Smart Lockers Bruker
How to use Grab & Go to quickly claim a smart locker for short-term storage using the Awaio mobile app.
Admin & Management
5Slik oppdaterer du firmware i skapene Admin
Slik ser du hvor mange låser i communityet ditt som trenger ny firmware, og slik oppdaterer du en hel gruppe låser på en gang.
How to Turn On Service Mode for Lockers Admin
How to enable service mode (formerly install mode) for a single Awaio smart lock, or bulk-enable it across a whole locker cluster.
Setting up access to doors, gates, and lockers Bruker
How to use Access groups to control who can open doors, gates, lockers, and other lock-controlled entry points in your workspace: bundle one or more locks into a named access group, share it with specific teams or communities, and activate or deactivate it to instantly grant or revoke entry.
Bulk Open All Lockers (Admin Guide) Admin
How administrators can bulk open all lockers in a cluster at once using the Manage devices screen in the Awaio app.
Admin Guide: How to Open Awaio Smart Lockers Admin
How administrators can unlock any smart locker in an emergency using Scan QR or the app's Resources view.
Troubleshooting
4Forcing open a cabinet and replacing the lock (in rare cases) Admin
What to do when a smart locker pin gets stuck or the lock assembly becomes loose: including battery replacement and re-mounting steps.
Unable to Connect to Lockers (Admin Guide) Bruker
Admin troubleshooting guide for when users can't open lockers: covers lock configuration, activity checks, and when to contact support.
Unable to Open Lockers (User Guide) Bruker
Step-by-step troubleshooting guide for users who can't connect to or open an Awaio smart locker.
Samsung- og Android-telefoner får ikke koblet til skapene Bruker
Slik løser du Bluetooth-tilkoblingen til skapene på Samsung- og Android-telefoner ved å tillate Enheter i nærheten og Posisjon.
Battery
2Battery Management Admin
How Awaio smart locks monitor battery status, trigger alerts before a lock auto-unlocks, send a monthly service summary email, and what to do with unused lockers every 6 months.
How to change the battery in your Awaio lock and update the battery data Admin
Step-by-step guide to replacing the CR123A battery in an Awaio smart lock and syncing the new battery data in the app, one lock at a time or a whole cluster at once.
Parcel & Delivery
3Parcel & Delivery: Quick setup guide Admin
How to configure smart lockers as delivery points in the web portal by creating a delivery team, booking rule, and tagging lockers.
How to create a delivery with Parcel & Delivery Bruker
How delivery team members create a new delivery in the Awaio app: selecting a compartment, adding a title, choosing recipients, and opening the locker.
Receiving a delivery (Parcel & Delivery) Bruker
How to pick up a delivery that has been shared with you using the Parcel & Delivery feature in the Awaio app.
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